Refund Policy

At snevadithylux, we want you to be completely satisfied with your learning experience. Our refund policy is designed to be fair and transparent, ensuring you understand exactly when and how refunds can be processed.

You are eligible for a full refund if you meet the following criteria:

• Request submitted within 30 days of original purchase date
• Course completion is less than 25% of total content
• No previous refund requests for the same program
• Valid proof of purchase or enrollment confirmation
• Account remains in good standing with no policy violations

Our refund process is straightforward and designed to be completed efficiently. Here's exactly what happens when you request a refund:

We process refunds through the same payment method used for your original purchase. Different payment methods have varying processing times:

We understand that sometimes exceptional circumstances arise. While our standard policy covers most situations, we also consider special cases on an individual basis:

• Technical issues preventing course access (we'll work to resolve first)
• Duplicate purchases made in error
• Significant course content changes after enrollment
• Billing errors or unauthorized charges
• Course cancellation by snevadithylux

Each special circumstance is reviewed individually by our customer service team. We strive to find fair solutions that work for everyone involved.

While we aim to be as accommodating as possible, certain items and services are not eligible for refunds:

• Completed courses where more than 25% of content has been accessed
• Downloadable materials that have been accessed or downloaded
• One-on-one coaching sessions that have been delivered
• Physical materials that have been shipped
• Gift certificates or promotional credits
• Subscription services after the initial 30-day period

Requesting a refund is simple and can be done through multiple channels. We recommend having your order information ready to expedite the process:

When contacting us, please include:

• Your full name and email address associated with the purchase
• Order number or purchase confirmation details
• Reason for requesting the refund
• Original payment method used
• Any relevant documentation (for special circumstances)

Our customer service team is trained to handle refund requests efficiently and professionally. We typically respond to all refund inquiries within 24 hours during business days.

This refund policy is effective as of January 2025 and may be updated from time to time to reflect changes in our services or legal requirements. We will notify existing customers of any significant changes via email and update the policy on our website.

For questions about this policy or to request a refund, please don't hesitate to contact our support team. We're here to help ensure your experience with snevadithylux meets your expectations.